Jan 7, 2021A letter from DataKC, at the end of 2020 and beginning of 2021DataKC is excited to share our 2020 Annual Report, detailing the many projects our office tackled last year (COVID-19 and otherwise). Our introductory letter to the report is below: 2020 was a stress test. Over the past decade, DataKC has honed an approach that uses data to drive innovation and…Annual Report2 min readAnnual Report2 min read
Sep 29, 2020Guess Who Else is Innovating in COVID Times? (Hint: It’s your local government workforce)Case Study — Kansas City, Missouri “For local government leaders around the world, the first half of 2020 was both a time of devastating upheaval and one of rapid innovation…It’s time for civic innovators to catch their breath and take stock of what they’ve achieved and how it’s moved their cities forward” — Bloomberg Cities Like…Local Government7 min readLocal Government7 min read
Jul 29, 2020Masks, Mental Health, and Disparity: Kansas City, MO Resident Perceptions of the COVID-19 Pandemic in the Second WaveSince mid-March, ETC Institute has assisted the City of Kansas City, Missouri in administering four surveys to better understand the varied impacts of the COVID-19 pandemic for our residents. The latest survey, conducted from July 12–16 online to a random sample of 302 KCMO residents (margin of error +/- 5.9%…Covid 195 min readCovid 195 min read
Jun 26, 2020Member-onlyHow One City Connects with its New Remote Workforce During the COVID-19 PandemicA look back on the lessons from Kansas City, Missouri’s employee teleworking surveys — June 19th marks the three-month anniversary of the City of Kansas City, Missouri’s emergency employee teleworking program. Like many cities and organizations around the world, the past three months have been a high-stakes experiment in sustaining operations via a remote workforce. Kansas City had zero teleworkers when Mayor Quinton Lucas…Local Government8 min readLocal Government8 min read
Apr 30, 2020Moving Forward with Work From Home for City EmployeesLast week, DataKC surveyed the City of Kansas City, Missouri’s work from home employees for the third time (find info here about the first and second surveys). As discussed in our last post, the previous survey established a bi-weekly rhythm of surveys. This frequency allows us to add to our…Telecommuting5 min readTelecommuting5 min read
Apr 24, 2020As the COVID-19 Pandemic Unfolds: Experiences and Perceptions of KCMO ResidentsIn late March, ETC Institute began surveying people on a national, regional and local basis to understand their experiences and perceptions of the COVID-19 pandemic. …Covid 195 min readCovid 195 min read
Apr 15, 2020An Evolving View of Work From Home In City GovernmentAs the COVID crisis continues, we are learning more about how our city government staff in Kansas City, Missouri is responding to our emergency telecommuting policy. In a previous post, we outlined our process for deploying a survey to hundreds of employees who found themselves suddenly working from home. …Work From Home3 min readWork From Home3 min read
Apr 1, 2020What are KCMO residents thinking about coronavirus/COVID-19?The City of Kansas City, Missouri resident survey is much loved by city operations managers, policy wonks, and data nerds (like those of us in DataKC), because it helps us understand resident satisfaction with city services, their top priorities, and how these perceptions relate to demographics and other operational data…Kansas City5 min readKansas City5 min read
Mar 27, 2020Surveying Our New Work From Home EmployeesIf your city government is anything like ours, we went from nobody working from home to a few hundred over the course of just a week. DataKC was asked to survey this group of employees to get their feedback on what is working and what is not. …Kcmo4 min readKcmo4 min read
